Who to contact
Creative Tech Endeavors operates ExpertTravelAgent. Write to info@creativetechendeavors.com, call +44 7988 580416, or contact Office 26858, 13 Freeland Park, Wareham Road, Poole, BH16 6FH, United Kingdom. Agencies uploading traveller data are responsible for informing their clients and establishing their authority to use that data.
Information processed
The application handles account usernames and email addresses, hashed passwords, company identities, employee roles, saved client and itinerary records, contact inquiries, subscription invoices, payment references and optional receipt images. Saved itineraries may include passengers, booking references, flight details and source-review information. Avoid uploading passports, card details or other information that is unnecessary for presenting a journey.
Guest conversion and storage
The homepage converter processes pasted flight text in your browser. It does not save a guest itinerary to your account. Browser session storage may retain interface preferences and preview input until the session is cleared. When a signed-in user saves a record, creates a share link or sends an email, the necessary data is transmitted to the application server or email service.
Why information is used
We use account and company information to provide the service, manage access and subscriptions, respond to inquiries and maintain security. Depending on the activity, processing is necessary to provide the requested contract, meet applicable obligations, or support legitimate interests such as fraud prevention and service security. Optional marketing is not enabled by this release.
Recipients and sharing
Hosting and database services support the application. The mail transport selected by the platform administrator processes messages sent through the service. A company’s authorised users can access records according to their roles. Recipients of an itinerary email or share link receive the information included in that output. Unprotected links can be opened by anyone possessing the link; protected links also require a PIN. Shared pages are excluded from search indexing but are not a substitute for careful recipient selection.
Retention and controls
Saved business records remain until deleted or handled through an account-data request, subject to legitimate operational and applicable record-keeping needs. Share links expire or can be disabled; expiry prevents access but is not immediate erasure of the stored snapshot. Reset links expire after 30 minutes and become unusable after a successful reset. Delivery and security logs support investigation. Contact us to request a retention review or deletion; copies already delivered to recipients are outside the application’s control.
Your choices and rights
Contact us to ask about access, correction, deletion, restriction, objection or portability where applicable. We may need to verify your identity and assess the request. If your information was uploaded by a travel agency, contact that agency as well. You can raise a concern with the UK Information Commissioner’s Office at ico.org.uk. No automated credit or eligibility decision is made by the itinerary converter; account approvals are performed by an administrator.
Security and service providers
The application uses role and company checks, password hashing, protected reset tokens and secure-session controls. Email recipients and external providers can have different retention and international processing arrangements. Contact us for information about the providers used for your installation and any applicable transfer arrangements. No system eliminates every security risk. Last updated: 8 September 2026.
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